gooey clay

[barb]

We opened the bag of the purple molding clay for the hand print photo frame, started to knead it like instructed and it just turned stickier and stuck to everything.  As I write this my daughter is trying to wash it off her hands!  It never was firm enough to even remove it from her hands!  A huge mess!  What happened?  We had to throw it away! 

[Jeff Clark]

Hi Barb,

Thank you for your comments. The clay is usually pretty gooey, but it sounds like something caused it to become exceptionally gooey. What caused it I can't say, but what I can say, is that if you email me at marketing@milestonesproducts.com and include your address, I will send you a replacement package of clay immediately.

Again, thank you for taking the time to write to us and I apologize for your inconvenience.